careers
Sales Associate – Virtual Client Advisor
Location: Remote
Reports to: Sales Leader
About Elite USA
Elite USA is a leader in sourcing and delivering the world’s most sought-after luxury fashion. We are looking for a highly motivated and passionate Virtual Client Advisor to join our growing team. This role is central to building trusted client relationships, managing orders end-to-end, and delivering exceptional service in line with our brand standards.
Key Responsibilities
Client Engagement
- Handle pricing requests, product knowledge inquiries, and resolve customer issues.
- Provide shipping updates, order confirmations, and after-service follow-up.
- Proactively engage in suggestive selling and outreach to drive sales.
Sales & Relationship Management
- Build and maintain strong relationships with clients, fostering long-term loyalty.
- Stay current on fashion and luxury market trends to provide knowledgeable recommendations.
- Conduct follow-up on pending and closed orders to ensure accuracy and client satisfaction.
Operational Coordination
- Communicate with vendors on pricing inquiries, order confirmations, and delivery updates.
- Ensure all orders are systematically and operationally correct in internal systems.
- Collaborate with logistics and sourcing to resolve any shipping or product issues.
- Stay updated with internal communication, product updates, and brand standards.
Skills & Attributes
- Highly motivated, self-starter with an entrepreneurial mindset.
- Strong organizational skills and ability to manage multiple client needs.
- Excellent follow-up and attention to detail.
- Passion and knowledge of the luxury fashion industry.
- Strong communication skills, both written and verbal.
Preferred Experience
- Prior experience in Luxury Retail (sales, clienteling, or personal shopping roles).
- Familiarity with digital client communication tools (Respond.io, CRM systems, etc.).
- Proven success in sales, client development, or luxury customer service.
Location: Dubai, UAE
Department: Marketing & Creative
About the Role
We are looking for a creative, detail-oriented Content & Social Media Specialist to join our Dubai team. This person will be responsible for creating high-quality photo and video content of new product arrivals, coordinating studio photoshoots, and managing our brand presence across social media platforms.
The ideal candidate has a strong visual sense, experience in fashion or luxury content, and the ability to bring our brand to life through compelling imagery and storytelling.
Because our team is distributed across multiple countries, this role requires strong communication and flexibility in coordinating work hours with different time zones
Key Responsibilities
Content Creation & Photography
- Capture professional photos and short videos of new products as they arrive at the Dubai office.
- Ensure consistent lighting, composition, and brand styling for all content.
- Organize and maintain the digital content library by product and collection.
- Coordinate with the sourcing and logistics teams to schedule content shoots efficiently.
Social Media Management
- Plan and post daily content across Instagram, snapchat, and other relevant platforms.
- Write engaging captions and manage community interaction (comments, DMs, etc.).
- Track engagement and performance metrics to refine content strategy.
- Maintain the visual consistency of the brand across all platforms.
Photoshoots & Studio Coordination
- Manage external photoshoots with partner studios or freelance photographers.
- Oversee styling, product preparation, and shoot-day logistics.
- Ensure final edits and deliverables meet brand standards and timelines.
Cross-Team Collaboration
- Work closely with the marketing and sourcing teams to align on content needs and upcoming collections.
- Support special campaigns, seasonal launches, and collaborations.
- Maintain clear communication with the HQ team to ensure brand alignment.
Qualifications
- 3+ years of experience in content creation, photography, or social media (luxury or fashion industry preferred).
- Strong visual eye and understanding of brand aesthetics.
- Basic photo and video editing skills (Moodbaording, Photoshop, Canva, etc.).
- Experience coordinating with creative vendors and studios.
- Highly organized, proactive, and comfortable managing multiple projects at once.
- Fluent in English; Arabic is a plus.
To Apply:
Send your resume or portfolio, a short intro about yourself, and any relevant fashion experience to Careers@elite-usa.com. Bonus points if you include photos you’ve taken of fashion items or streetwear!
Location: Dubai, UAE
Department: Operations / Supply
Reports To: COO / Head of Operations
About the Role
We are looking for a high-performing Sourcing Manager to lead and scale our product sourcing across the GCC and Europe.
This role is responsible for building and managing a network of shoppers, securing high-demand inventory, and ensuring a consistent flow of desirable products aligned with customer demand. You will operate at the intersection of supply, pricing, and demand, working closely with sales and content teams to source items that convert quickly and profitably.
This is a fast-paced, execution-heavy role that requires strong judgment, ownership, and the ability to move quickly across multiple markets.
Core Responsibilities
- Build and manage a network of shoppers
- Source high-demand, hard-to-find luxury items aligned with customer demand
- Negotiate pricing to maintain strong margins and act quickly on opportunities
- Ensure a consistent flow of inventory and fast turnaround from sourcing to arrival
- Align closely with sales and content teams on trends, demand, and product priorities
- Monitor market activity, new releases, and restocks across key regions
- Track sourcing activity and proactively resolve issues related to delays, quality, or discrepancies
What We’re Looking For
- 4+ years experience in luxury sourcing, retail buying, or shopper networks
- Strong understanding of markets
- Excellent negotiation skills and commercial judgment
- Ability to operate in a fast-paced, high-volume environment
- Strong organizational and tracking skills
- High level of ownership and accountability
- Fluent in English (Arabic is a strong plus)
Why Join Us
You’ll be at the core of a fast-growing, global sourcing operation, working across international markets and shaping the supply side of the business.
This role offers high impact, strong ownership, and clear growth potential.




