Elite USA is a leader in sourcing and delivering the world’s most sought-after luxury fashion. We are looking for a highly motivated and passionate Virtual Client Advisor to join our growing team. This role is central to building trusted client relationships, managing orders end-to-end, and delivering exceptional service in line with our brand standards.

• Handle pricing requests, product knowledge inquiries, and resolve customer issues.
• Provide shipping updates, order confirmations, and after-service follow-up.
• Proactively engage in suggestive selling and outreach to drive sales.

• Build and maintain strong relationships with clients, fostering long-term loyalty.
• Stay current on fashion and luxury market trends to provide knowledgeable recommendations.
• Conduct follow-up on pending and closed orders to ensure accuracy and client satisfaction.

• Communicate with vendors on pricing inquiries, order confirmations, and delivery updates.
• Ensure all orders are systematically and operationally correct in internal systems.
• Collaborate with logistics and sourcing to resolve any shipping or product issues.
• Stay updated with internal communication, product updates, and brand standards.

• Highly motivated, self-starter with an entrepreneurial mindset.
• Strong organizational skills and ability to manage multiple client needs.
• Excellent follow-up and attention to detail.
• Passion and knowledge of the luxury fashion industry.
• Strong communication skills, both written and verbal.

• Prior experience in Luxury Retail (sales, clienteling, or personal shopping roles).
• Familiarity with digital client communication tools (Respond.io, CRM systems, etc.).
• Proven success in sales, client development, or luxury customer service.

Location: Dubai, UAE
Department: Marketing & Creative

We are looking for a creative, detail-oriented Content & Social Media Specialist to join our Dubai team. This person will be responsible for creating high-quality photo and video content of new product arrivals, coordinating studio photoshoots, and managing our brand presence across social media platforms.

The ideal candidate has a strong visual sense, experience in fashion or luxury content, and the ability to bring our brand to life through compelling imagery and storytelling.

Because our team is distributed across multiple countries, this role requires strong communication and flexibility in coordinating work hours with different time zones

Content Creation & Photography

• Capture professional photos and short videos of new products as they arrive at the Dubai office.
• Ensure consistent lighting, composition, and brand styling for all content.
• Organize and maintain the digital content library by product and collection.
• Coordinate with the sourcing and logistics teams to schedule content shoots efficiently.

Social Media Management

• Plan and post daily content across Instagram, snapchat, and other relevant platforms.
• Write engaging captions and manage community interaction (comments, DMs, etc.).
• Track engagement and performance metrics to refine content strategy.
• Maintain the visual consistency of the brand across all platforms.

• Manage external photoshoots with partner studios or freelance photographers.
• Oversee styling, product preparation, and shoot-day logistics.
• Ensure final edits and deliverables meet brand standards and timelines.

• Work closely with the marketing and sourcing teams to align on content needs and upcoming collections.
• Support special campaigns, seasonal launches, and collaborations.
• Maintain clear communication with the HQ team to ensure brand alignment.

• 3+ years of experience in content creation, photography, or social media (luxury or fashion industry preferred).
• Strong visual eye and understanding of brand aesthetics.
• Basic photo and video editing skills (Moodbaording, Photoshop, Canva, etc.).
• Experience coordinating with creative vendors and studios.
• Highly organized, proactive, and comfortable managing multiple projects at once.
• Fluent in English; Arabic is a plus.

To Apply:
Send your resume or portfolio, a short intro about yourself, and any relevant fashion experience to Careers@elite-usa.com. Bonus points if you include photos you’ve taken of fashion items or streetwear!

Location: Dubai, UAE

Department: Operations

Reports To: Head of Operations / COO

We are looking for a detail-oriented, high-ownership Inventory Manager to oversee and optimize our inventory operations in Dubai.

This role is responsible for ensuring accuracy, organization, and speed across all inventory processes from intake and storage to order fulfillment and reconciliation. You will be managing high-value luxury items, requiring strong attention to detail, structured systems thinking, and the ability to maintain accuracy in a fast-moving environment.

This is a hands-on, execution-focused role with direct impact on customer experience, operational efficiency, and loss prevention.

• Own and maintain accurate, real-time inventory across all systems
• Oversee intake, tagging, storage, and organization of all incoming items
• Ensure items are processed and ready for sale or shipment within defined timelines
• Implement and enforce inventory standards, workflows, and controls
• Conduct regular stock counts and reconcile discrepancies quickly and accurately
• Monitor inventory movement (inbound, storage, outbound) and identify inefficiencies
• Work closely with logistics, sourcing, and sales teams to ensure alignment
• Proactively flag and resolve issues related to missing, damaged, or mislogged items

• 3–5+ years experience in inventory management, warehousing, or fulfillment operations
• Strong attention to detail and ability to maintain high accuracy under pressure
• Experience working with inventory systems (Shopify, Airtable, WMS, etc.)
• Highly organized and process-driven
• Ability to manage and improve operational workflows
• Comfortable working in a fast-paced, high-volume environment
• Strong sense of ownership and accountability
• Fluent in English

You’ll play a critical role in a fast-growing, global retail operation, managing inventory at the core of the business.  This role offers high ownership, operational impact, and growth potential as the business scales.

Location: Dubai, UAE

Department: Operations / Supply

Reports To: COO / Head of Operations

We are looking for a high-performing Sourcing Manager to lead and scale our product sourcing across the GCC and Europe.

This role is responsible for building and managing a network of shoppers, securing high-demand inventory, and ensuring a consistent flow of desirable products aligned with customer demand. You will operate at the intersection of supply, pricing, and demand, working closely with sales and content teams to source items that convert quickly and profitably.

This is a fast-paced, execution-heavy role that requires strong judgment, ownership, and the ability to move quickly across multiple markets.

• Build and manage a network of shoppers 
• Source high-demand, hard-to-find luxury items aligned with customer demand
• Negotiate pricing to maintain strong margins and act quickly on opportunities
• Ensure a consistent flow of inventory and fast turnaround from sourcing to arrival
• Align closely with sales and content teams on trends, demand, and product priorities
• Monitor market activity, new releases, and restocks across key regions
• Track sourcing activity and proactively resolve issues related to delays, quality, or discrepancies

• 4+ years experience in luxury sourcing, retail buying, or shopper networks
• Strong understanding of  markets
• Excellent negotiation skills and commercial judgment
• Ability to operate in a fast-paced, high-volume environment
• Strong organizational and tracking skills
• High level of ownership and accountability
• Fluent in English (Arabic is a strong plus)

You’ll be at the core of a fast-growing, global sourcing operation, working across international markets and shaping the supply side of the business.

This role offers high impact, strong ownership, and clear growth potential.